1. open command prompt (start-> all programs -> Accesories -> command prompt) 2. copy & paste below 5 lines, one by one telnet smtp.icc-computer.com ehlo smtp.icc-computer.com auth login bGVp cGFzc3dvcmQ= 3. close the command prompt after finishing the test Notes: 1) you'll see below output if successful. can you see it? 2) "bGVp" and "cGFzc3dvcmQ=" is the user name / password for the test, it's a base64 encoding of user name / password and created by: perl -MMIME::Base64 -e 'print encode_base64("username");' perl -MMIME::Base64 -e 'print encode_base64("password");' --- the output if successful--- 220 smtp.icc-computer.com ESMTP Postfix (Ubuntu) ehlo smtp.icc-computer.com 250-smtp.icc-computer.com 250-PIPELINING 250-SIZE 10240000 250-VRFY 250-ETRN 250-STARTTLS 250-AUTH PLAIN LOGIN 250-AUTH=PLAIN LOGIN 250-ENHANCEDSTATUSCODES 250-8BITMIME 250 DSN auth login 334 VXNlcm5hbWU6 bGVp 334 UGFzc3dvcmQ6 cGFzc3dvcmQ= 235 2.7.0 Authentication successful --------------------------------------